Michael Dietsch

The Bartender will take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. He/she also will maintain stock/supplies and cleanliness of outlet and equipment.

Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Obtain outlet keys from Complete opening side duties: a) Check quality and amount of all bar stock and supplies by using checklist. b) Complete opening inventory sheet. c) Ensure proper par levels of all necessary supplies. d) Transport supplies from storeroom to bar. e) Stock ice in bar. f) Set up bottles in display shelves and speed rail. g) Prepare garnishes. h) Stock glassware and paper supplies. i) Set up ashtrays with matches. j) Prepare mixes. k) Check condition and cleanliness of blender, shaker and other tools. l) Check temperature of refrigeration units and glass wash machine. m) Change date on credit card imprinter at opening shift. n) Prepare bowls of Bar snacks; place on Bar and tables at p.m. o) Set up candles/centerpieces; place on Bar and tables at p.m. Inspect cleanliness and condition of bar, guest and service areas; rectify any deficiencies.
Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques.
Input orders into system and ensure transmission of food orders is verified by Kitchen.
Legibly document orders when system is down and distribute food orders to Kitchen.
Ensure that all drink orders from servers are accurately rung into the P.O.S. system before giving drinks to them.
Prepare all drink orders for guests according to outlet recipes.
Provide club service for designated beverages (if applicable).
Serve drinks to guests.
Retrieve food orders from Kitchen and serve to guests.
Open and serve wine/champagne bottles.
Prepare and serve cappuccino and espresso.
Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette.
Monitor and maintain cleanliness, sanitation and organization of bar top, tables, service areas and outlet itself.
Replace ashtrays with butts with clean ashtray by using capping method.
Remove soiled wares from bar top and tables to dishwashing area.
Present guest checks and process payments.
Adhere to all cash handling and credit policies/procedures.
Extend courteous salutations when guests leave outlet and invite them to return.
Close all guest checks in the P.O.S. system immediately upon payment.
Clean and reset bar top and tables immediately after guests depart.
Clean glassware in glass machine/three compartment sink.
Assist Barbacks and Cocktail Servers in their job functions to ensure smooth and efficient service to guests.
Clearly communicate last call at designated closing time to guests, Barbacks and Cocktail Servers.
Tip out Cocktail Servers at the end of their shift; collect and report your tips at the end of assigned shift (if applicable).
Legibly complete bottle transfer slips and distribute accurately.
Legibly document designated items on the spill sheet.
Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing side duties.
Complete all closing reports in the P.O.S. system.
Count bank at end of shift; complete cashier reports and drop receipts; secure bank.
Education & Experience:Minimum of 21 years of age to serve alcoholic beverages. 2 year(s) experience as a Bartender or Barback. Must have good understanding of the English language. Good communication skills both written and verbal Provide excellent customer service and maintain a professional demeanor. Compute basic arithmetic. Ability to: perform job functions with attention to detail, speed and accuracy. Knowledge of various drink recipes and beverage service standards. High school graduate or equivalent vocational training certificate. Certification of previous training in liquor, wine and food service. Certification in an alcohol awareness program. Certification in CPR.